Why Municipal Shelters Choose Pet Friend

Municipal shelters face unique challenges: high intake volumes, government reporting requirements, volunteer coordination, and tight budgets. Pet Friend's Shelter Plan provides everything you need without the enterprise price tag — and without requiring dedicated IT staff.

What's Included in the Shelter Plan ($50/month)

Everything in the Rescue Plan, plus:

• Task Management & Workflows — Assign and track daily tasks across your team. Build repeatable workflows for intake, cleaning, feeding, and medical rounds
• Volunteer Management — Track volunteer applications, schedule shifts, log hours, and generate reports for grants and board meetings
• People Management — Manage adopters, donors, volunteers, and offenders in one unified system
• Accounting & Donations — Track invoices, manage inventory, record donations, and monitor animal-specific expenses
• File Storage — Upload and share policies, procedures, medical records, and other documents accessible from anywhere
• E-Signatures — Paperless adoption contracts, surrender forms, and volunteer agreements
• All Rescue Features — Animal management, adoptions, care, Petfinder sync, calendar, reports, notifications

Built for Government Requirements

• Cloud-hosted on AWS — Enterprise-grade security and reliability, no on-premise servers to maintain
• Okta SSO Support — Integrate with your existing government identity management
• Detailed Reporting — Generate intake, outcome, length-of-stay, and euthanasia reports for council meetings and state compliance
• Multi-user Access Control — Set different permission levels for staff, volunteers, and administrators
• Yearly Billing Available — PO and check payment accepted for government procurement. View yearly pricing

Perfect For

• City and county animal shelters
• Humane societies
• Private shelters with paid staff
• Organizations processing 100+ animals per month
• Shelters replacing legacy or on-premise systems