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Pet Friend - Animal Control Software

Animal Control Software for Officers & Agencies

Case management, field reporting, and shelter operations in one platform

Built for Animal Control Agencies

Animal control agencies need more than basic shelter software. Your officers are in the field responding to calls, managing bite cases, tracking mileage, and maintaining inventory — all while running a shelter operation. Pet Friend's Shelter Plus plan combines complete shelter management with a dedicated officer module designed specifically for animal control work.

What's Included in Shelter Plus ($100/month)

Everything in the Shelter Plan, plus:

  • Humane Officer Module — Dedicated tools built for animal control officers and dog wardens
  • Bite Case Tracking — Record, track, and manage bite incidents with quarantine periods and follow-up dates
  • Call Records — Log incoming calls with location, complaint type, priority, and assigned officer
  • Case Management — Track investigations from initial report through resolution
  • Mileage Tracking — Log officer mileage for reimbursement and fleet management
  • Inventory Management — Track equipment, traps, vehicles, and supplies assigned to officers
  • Animal Registration/Licensing — Manage dog licenses, registrations, and renewals for your jurisdiction
  • Analytics — Advanced reporting and analytics for call volumes, response times, and case outcomes
  • All Shelter Features — Full shelter management, volunteer tracking, accounting, task management, and more

Why Animal Control Agencies Choose Pet Friend

  • Mobile-first design — Officers can log calls, update cases, and access records from their phones while in the field
  • No IT department needed — Cloud-based means no servers to maintain, no software to install
  • Government-friendly procurement — Yearly billing with PO and check payment accepted
  • Transparent pricing — $100/month flat rate, no per-user fees, no hidden costs
  • Okta SSO — Integrate with existing government identity systems

Perfect For

  • County and city animal control departments
  • Dog warden offices
  • Humane law enforcement agencies
  • Combined shelter and animal control operations
  • Organizations needing officer field reporting

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